Responsible Gaming at xabj — Play Smart, Play Safe
At xabj, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives every Bangladeshi player the tools, information, and support needed to stay in control of their play at all times.
Understanding Responsible Gaming
Responsible gaming is the practice of gambling in a way that is conscious, controlled, and enjoyable — without allowing it to negatively affect your finances, relationships, or mental health. xabj is fully committed to promoting responsible gaming across everything we do, from the tools we build into our platform to the way we communicate with players.
Gambling at xabj should always be treated as a leisure activity with a fixed entertainment budget — much like going to the cinema or watching a BPL cricket match at the stadium. It is not a reliable way to earn income, solve financial problems, or recover money that has already been lost.
The golden rules of responsible gaming at xabj are simple: set a budget before you play, stick to it, take regular breaks, and never chase your losses. If at any point gambling stops feeling fun, our support team is available 24 hours a day, 7 days a week to help you access the right tools.
xabj provides free, accessible responsible gaming tools to every registered player. These tools are available directly within your account settings and can be activated immediately — no waiting period, no fees, no questions asked. We actively monitor gaming patterns on the platform and may proactively reach out to players who display signs of problem gambling behaviour.
Responsible Gaming Tools Available on xabj
Every xabj player has access to the following tools at no cost. They are designed to give you complete control over your gambling activity so that the experience always remains within your personal limits.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, xabj will block any further deposits for that period. This is one of the most effective ways to keep your gambling budget firmly under control. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.
Session Time Limits
Set a maximum playing session duration. When your session limit is reached, xabj will display a notification and log you out automatically. Time limits help prevent extended, unplanned play sessions and encourage you to step away, take a break, and return with a clear head when you are ready.
Time-Out (Cool-Off Period)
Take a structured break from xabj for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but all gambling activity is suspended. This tool is ideal if you feel you need a short break without permanently closing your account.
Self-Exclusion
Request a full self-exclusion from xabj for a minimum period of 6 months, up to a permanent exclusion if needed. During self-exclusion, your account is suspended and you will not be able to log in or make deposits. All pending bonuses are forfeited. To request self-exclusion, contact our support team directly at [email protected].
Activity & Loss Reports
Access a detailed history of your deposits, withdrawals, bets, and net gaming results at any time. Seeing your actual activity data in plain figures — rather than relying on memory — is a powerful reality check that helps you stay aware of how much time and money you are genuinely spending on xabj.
Marketing Opt-Out
Opt out of promotional emails, SMS offers, and bonus notifications at any time from your account settings. Removing the constant stream of bonus prompts can significantly reduce the temptation to play beyond your intended limits. Your account and all other features remain fully active after opting out of marketing.
How to Activate Each Tool
All responsible gaming tools on xabj can be accessed and activated directly from your account settings after logging in. Here is a step-by-step guide to using each one. If you have difficulty finding any of these features, our 24/7 support team will assist you immediately.
- Log in to your xabj account and navigate to Account Settings.
- Select Responsible Gaming from the settings menu.
- Choose Deposit Limits and select a daily, weekly, or monthly period.
- Enter your preferred maximum deposit amount in BDT (৳).
- Confirm the limit — it applies immediately.
- To reduce the limit further, changes apply at once. To increase a limit, a mandatory 24-hour review period applies.
- Go to Account Settings > Responsible Gaming > Time-Out.
- Select your preferred cool-off duration: 24 hours, 48 hours, 7 days, or 30 days.
- Confirm your selection — the time-out begins immediately.
- Your account remains registered but all play and deposits are blocked for the chosen period.
- The time-out cannot be shortened once activated. It will lift automatically when the period expires.
- Email [email protected] with the subject line "Self-Exclusion Request".
- Include your registered username and your preferred exclusion period (6 months, 1 year, 5 years, or permanent).
- Our team will process your request within 1 hour and confirm by email.
- Once active, you will not be able to log in, deposit, or place bets on xabj for the exclusion period.
- Permanent self-exclusion cannot be reversed. Other durations may be extended on request but cannot be shortened.
- Log in and go to Account Settings > Transaction History.
- Filter by date range to review deposits, withdrawals, and net gaming results for any period.
- Your full betting and gaming history is available for download as a report.
- Review your reports regularly — honest, data-driven self-assessment is one of the best tools for responsible play.
- Navigate to Account Settings > Communication Preferences.
- Toggle off email promotions, SMS offers, and in-platform bonus notifications individually or all at once.
- Changes take effect within 24 hours.
- You can re-enable marketing communications at any time from the same settings page.
Recognising Problem Gambling Behaviour
Problem gambling can develop gradually and is often difficult to recognise in yourself. The following signs may indicate that gambling has moved beyond healthy entertainment and is becoming a concern. If you recognise any of these patterns in your own behaviour, we strongly encourage you to use xabj's responsible gaming tools or reach out to our support team immediately.
Gambling with money meant for essential expenses such as rent, food, utilities, or education fees.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Spending significantly more time gambling than originally intended, losing track of how long sessions last.
Feeling anxious, irritable, or restless when unable to gamble, or when attempting to cut back.
Hiding your gambling activity from family members, friends, or colleagues in Dhaka, Chittagong, or anywhere in Bangladesh.
Borrowing money, selling possessions, or taking loans to fund gambling activity.
Neglecting work, studies, family responsibilities, or social relationships due to time spent gambling.
Believing that a "big win" is just around the corner and continuing to play despite consistent losses.
Feeling a compulsive urge to gamble that feels impossible to resist, even when you know you should stop.
A Quick Self-Assessment Questionnaire
Answer these questions honestly. If you answer "Yes" to three or more, we recommend speaking to our support team or applying a responsible gaming tool to your xabj account today.
Reflect on your gambling habits over the past 30 days:
Have you gambled with more money than you originally planned to spend in a single session?
Have you felt the need to gamble with larger and larger amounts in order to experience the same level of excitement?
Have you tried to reduce or stop gambling but found it difficult or impossible to follow through?
Have you gambled to escape from personal problems, stress, anxiety, or low mood?
Have you returned to gamble again shortly after losing, trying to recover your losses?
Have you lied to someone close to you about how much you gamble or how much you have lost?
Have you jeopardised or lost a relationship, job opportunity, or academic commitment because of gambling?
Have you borrowed money or sought financial help from others specifically to fund gambling?
Support Is Available — You Are Not Alone
Problem gambling is a recognised condition that affects people from all walks of life across Bangladesh and globally. Seeking help is a sign of strength, not weakness. The xabj support team is trained to handle responsible gaming enquiries with sensitivity, respect, and total confidentiality.
Email Our Support Team
Write to our responsible gaming team at [email protected] at any time. Include your username and describe your concern. Our team will respond within one hour during business hours (BST UTC+6) and within three hours at all other times.
Live Chat Support
xabj's live chat support is available 24 hours a day, 7 days a week. Open the live chat widget from within your account and type "responsible gaming" to be immediately connected to a trained support agent who can walk you through your options.
Account Suspension Request
If you need your account suspended immediately — no questions asked — simply email [email protected] with the subject "Urgent Account Suspension". We will disable your account within one hour of receiving your request, regardless of the time of day.
- Decide on a fixed entertainment budget before you start each session and stop when it is spent.
- Never gamble when you are feeling emotional, stressed, tired, or under the influence of alcohol.
- Take a break of at least 10 minutes between every hour of play.
- Balance your gambling activity with other hobbies — watching BPL cricket, spending time with family, or exercising.
- View gambling as entertainment with a cost, not as a potential source of income or a financial strategy.
- Keep track of your actual wins and losses using xabj's activity report tool — the numbers rarely lie.
- If you feel the urge to gamble while under stress, contact a trusted friend or family member first.
Enjoy xabj — Safely, Smartly, Within Your Limits
xabj is built for Bangladeshi players who want a great gaming experience without compromising their wellbeing. Explore cricket betting, live casino, slots, pirate fishing, and star fishing — all within the responsible gaming framework that keeps you in control. Ready to play? Log in and set your limits before you start.